Mobility Scooters Plus Reviews

Mobility Scooters Plus has an overall rating of 4.8 based on 102 reviews. Customer feedback on Mobility Scooters Plus is mixed: Mobility Scooters Plus reviewers highlight positive aspects like wide selection of scooters, competitive pricing, excellent customer service and support, which strongly appeal to individuals with mobility challenges, seniors seeking independence, caregivers looking for mobility solutions. However, Mobility Scooters Plus is often criticized for its shipping delays, limited warranty options, occasional product availability issues.

4.8/5.0

102 reviews

5 Stars

88

4 Stars

9

3 Stars

1

2 Stars

0

1 Star

2

All Mobility Scooters Plus Reviews (102)
RobertoLawrence
February 21, 2023
"Mobility Scooter Plus, Pride Apex"
I ordered the Pride Apex scooter. The cost was reasonable, and it arrived in less than the 5 business days they promised. The company handled everything in a very professional manner, making for a solid overall experience.
heavyostrich371
February 16, 2023
"I snagged a rascal veo sport and saved £600 compared to local shops!"
I got my new veo Sport and it showed up just 5 days after I placed the order. They use palletways for delivery, which brought it to a local transport hub near me. I got a call at 8:30 am letting me know they were outside, and the driver wheeled my new scooter, all boxed up on a pallet, right into my backyard. I didn’t have to fork out the extra £95 for unpacking since I used to work at a motability firm, so I knew how to put it together.

I saved a whopping £600 getting this scooter from mobility scooter plus. Rob, the owner, provided top-notch customer service. There was zero hassle, everything was super professional and really helpful.

I can’t recommend mobility scooter plus enough for anyone in the market for a new scooter. When I asked Rob about what happens if something goes wrong while it’s under warranty, he assured me they’d come to my place and handle it, which is a huge plus.
crazyzebra499
February 15, 2023
"Outstanding Service"
I’m really blown away by this company! From my initial chat with Paul to the arrival of my new scooter at my place, everything went smoothly. Big shoutout to you, Paul, for the top-notch service! He even helped me out by taking my old scooter, which had totally conked out the night before delivery, so I was super grateful. What a nice guy and a pleasure to work with. I can’t recommend this company enough!
ticklishgorilla532
February 12, 2023
"Super supportive and attentive"
They were super supportive and attentive, took the time to hear all my queries and found just the right fix. I’ll surely reach out to them again when I run into an issue.
lazytiger252
February 02, 2023
"Definitely suggest this company"
I would definitely suggest this company, 5 ***** service from the moment I placed my order online to when it arrived. They kept me in the loop about when to expect my delivery. The white glove service was a nice touch—no unpacking and no mess to deal with. My electric wheelchair is just what I was looking for and at a better price than other online shops.
EdwinClark
January 30, 2023
"Demo Mobility Scooter Experience"
I just got myself a demo mobility scooter from Mobility Scooters Plus. The service I got from Paul was absolutely top-notch. I made my purchase online and they set up delivery through a courier. Paul called me to inform about the courier and when to expect my delivery. The courier even sent an email to confirm the delivery time, and the scooter showed up right on schedule. The driver was kind enough to bring the box inside since my daughter wouldn’t have been able to lift it. Plus, they threw in a free 12-month warranty—what more could you ask for? Big thanks to everyone at Mobility Scooters Plus!
Logan.Owens
January 30, 2023
"Disappointment with Our Mayan AC Scooter"
We're quite let down by the Mayan AC all-terrain scooter that my husband picked up back in 2021. He hasn't really gotten much use out of it because of persistent mechanical and steering problems that are still not fixed. Maybe we just got a lemon, but we're still feeling pretty bummed about how long it's taking to sort this out.
redrabbit891
January 23, 2023
"A Truly Positive Encounter"
Not long ago, I had a rough time, but then I chatted with Rob. He helped me turn things around with "MSP," and now I'm the happy owner of a 'Pride Quest.' It's quiet, comfy, and I can't help but show off my new ride. Honestly, it's the best scooter I've ever had, especially after trying out others for the past twenty years. Big shoutout to Rob for delivering it himself and making this a genuinely positive experience. Thanks a ton, Rob!
brendaburdick9351
January 20, 2023
"Satisfied with the scooter's mobility"
We’re pleased with the mobility scooter. It arrived right on schedule. The delivery went smoothly without any issues.
lisachiang08
January 20, 2023
"Awesome service and way cheaper"
Fantastic service, awesome scooter, and all for an amazing price! It arrived in just 5 working days. I totally recommend them and believe they earn the full 5 stars! They’re hundreds of pounds less than nearby mobility shops, and you can still get insurance through Mark Bates, the same folks local mobility stores suggest.
Gaganjot
January 20, 2023
"Should've Grabbed One Sooner"
Fantastic, personalized assistance from the initial question to the arrival. The delivery was incredibly fast and hassle-free, right to my back door, with constant updates along the way. The scooter feels solid and stable, perfect for a car boot model. Controls are simple to use. It’s compact when taken apart. I’d highly suggest this item, the Sterling Sapphire 2, and this company. It’s been great to deal with them on a first-name basis. Super comforting!
purplegorilla240
January 20, 2023
"Delivery from Gregory's Today"
Today, two friendly guys arrived in a big Gregory's truck. They took great care in moving my wife's recent buys from the garage and made space for my pride elite gogo sport, which was all packed up. They went above and beyond with their service.
Josephine.Armstrong
January 20, 2023
"Awesome updates to keep you in the loop!"
The updates are super helpful for tracking your orders. I found it to be more affordable than anywhere else I checked out before. I'm really happy with this company and will surely buy from them again!
SamanthaJacobs
January 19, 2023
"Scooter ordered on Thursday..."
I placed my order for a scooter on Thursday afternoon and it showed up at 9am on Tuesday. I shot off an email on Monday to check on the delivery status and got a response back super quick. The service was top-notch, and I'm definitely happy to recommend them. I'll be shopping here again for sure!
Marcus.Cook
January 18, 2023
"Super helpful service, no issues at all!"
The team was incredibly supportive, and there were no problems whatsoever. They kept us updated throughout the process. I’d definitely recommend this company without a second thought!

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